Point Four Property Services Ltd is a member of the Property Redress Scheme and holds Client Money Protection, so money you trust us with is protected. Our current certificates are below.
- Client Money ProtectionOur current Client Money Protection certificate.
View certificate (PDF) - AccreditationOur current accreditation certificate.
View certificate (PDF) - Property Redress SchemeOur redress scheme membership certificate.
View certificate (PDF)
Making a complaint
If you are unhappy with our service, please contact us first on 0121 733 3300 or info@point4.biz so we can put it right. If we cannot resolve your complaint, you can refer it to the Property Redress Scheme, an independent redress service.
Tenancy deposits
Tenancy deposits we hold are protected with mydeposits, a government-approved deposit protection scheme.